Privacy Policy

Introduction Buildxpress Depot ("the Company," "we," "us," or "our") is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our construction, remodeling, and contractor services. By engaging our services or visiting our website, you agree to the practices described in this policy. This policy complies with the California Consumer Privacy Act (CCPA), California Business and Professions Code, and other applicable laws.
 

Information We Collect We may collect the following types of personal information: 2.1. Personal Identifiers: Name, address, phone number, email address, and other contact details provided when you request a quote, sign a contract, or communicate with us. 2.2. Financial Information: Payment details (e.g., credit card or bank account information) for processing payments, as outlined in our contracts. 2.3. Project-Related Information: Details about your property, project specifications, or permits required to perform contracted services. 2.4. Online Information: If you visit our website, we may collect your IP address, browser type, device information, and usage data through cookies or similar technologies. 2.5. Other Information: Any additional information you voluntarily provide, such as feedback, survey responses, or communications.
 

How We Collect Information We collect information through:

Direct interactions (e.g., when you submit forms, sign contracts, or contact us via phone, email, or in person).

Website usage (e.g., through cookies or analytics tools, if applicable).

Third parties (e.g., subcontractors, suppliers, or permitting authorities, when necessary for project completion).

Public records (e.g., property details for permitting purposes).
 

How We Use Your Information We use your information to: 4.1. Provide Services: Process contracts, schedule projects, obtain permits, and deliver construction or remodeling services. 4.2. Process Payments: Facilitate billing and payment for services rendered. 4.3. Communicate: Respond to inquiries, provide project updates, or send service-related notices. 4.4. Improve Services: Analyze feedback or website usage to enhance our operations. 4.5. Comply with Legal Obligations: Meet requirements under California law, including licensing and permitting regulations enforced by the Contractors State License Board (CSLB). 4.6. Marketing: With your consent, send promotional materials or updates about our services (you may opt out at any time).
 

How We Share Your Information We may share your information: 5.1. With Subcontractors and Suppliers: To complete contracted services, such as ordering materials or coordinating labor, with entities bound by confidentiality obligations. 5.2. With Government Authorities: To obtain permits or comply with legal requirements (e.g., CSLB or local building departments). 5.3. With Service Providers: To process payments, host our website, or perform analytics, with providers who adhere to privacy standards. 5.4. In Legal Circumstances: To comply with court orders, respond to legal claims, or protect our rights, property, or safety. We do not sell your personal information to third parties.
 

Your Rights Under the CCPA If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): 6.1. Right to Know: Request details about the personal information we collect, use, or share. 6.2. Right to Delete: Request deletion of your personal information, subject to legal exceptions (e.g., information required for ongoing contracts or compliance). 6.3. Right to Opt-Out: Opt out of the sale of your personal information (not applicable, as we do not sell data). 6.4. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. To exercise these rights, contact us using the information in Section 10. We will verify your identity and respond within 45 days, as required by law.
 

Data Security We implement reasonable physical, technical, and administrative safeguards to protect your personal information, including encryption for payment processing and secure storage of contracts. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.
 

Data Retention We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, complete contracted services, or comply with legal obligations (e.g., CSLB record-keeping requirements). Financial records may be retained for up to seven (7) years, as required by tax laws. Upon request and subject to CCPA exemptions, we will delete unnecessary personal information.
 

Cookies and Tracking Technologies If our website uses cookies or similar technologies, they may collect data to improve user experience or analyze site performance. You can manage cookie preferences through your browser settings. We do not use cookies for targeted advertising without your consent.
 

Contact Information For questions, concerns, or to exercise your CCPA rights, contact us at: Buildxpress Depot Address: 21777 Ventura Blvd STE 246, Woodland Hills, CA 91364 Phone: [Insert Company Phone Number] Email: [Insert Company Email] To verify CCPA requests, we may require proof of identity (e.g., name and address matching our records).
 

Third-Party Links Our website or communications may include links to third-party sites (e.g., CSLB or payment processors). We are not responsible for the privacy practices of these sites. Please review their policies before providing personal information.
 

Children’s Privacy Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
 

Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
 

Verification Clients are encouraged to verify our licensing status with the California Contractors State License Board (CSLB) at www.cslb.ca.gov.